Support
Email sangmicheal911@gmail.comFrequently asked questions
How do turns work?
Each sentence you send to Fen uses one turn. Free has 12 turns a day and Plus has 150. Turns reset at midnight, your local time. The pill on Home and Talk always shows how many are left today.
The mic heard me wrong.
Before you send, Fennio shows exactly what the phone heard. Tap any word to fix it, or tap Type instead and write the sentence.
How do I change the tip language?
Open Me, then Tip language. Choose English, Tiếng Việt, Español, Português, 日本語 or 한국어.
How do I cancel Plus?
Open the Settings app on your iPhone, tap your name, then Subscriptions, choose Fennio Plus and tap Cancel Subscription. You can cancel anytime.
How do I restore purchases?
Open Fennio Plus from the turns pill or from Me, then tap Restore purchases. Use the same Apple ID you bought with.
My data and devices
Fennio has no account. Sessions, saved phrases and settings stay only on your iPhone, and deleting the app deletes them. Plus belongs to your Apple ID, so Restore purchases brings it back on a new iPhone.
Still stuck? sangmicheal911@gmail.com